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Filing a claim

At Above & Beyond Insurance Agency, we understand that filing an insurance claim can feel overwhelming. Our mission is to simplify the process and guide you every step of the way. If you need assistance, please don’t hesitate to contact your agent directly—they are available to provide personalized support.

Alternatively, you can reach out to your insurance provider directly to begin the claims process. We work with a carefully selected group of insurers who consistently deliver a positive and efficient claims experience. The majority of our partner carriers offer 24/7 support, ensuring you have access to assistance whenever you need it.

What to Do in the Event of a Disaster
  1. Report the Claim – Contact your insurance carrier or agent as soon as possible to report the incident.
  2. Make Temporary Repairs – Take reasonable steps to prevent further damage, but avoid making permanent repairs until the adjuster has assessed the situation.
  3. Document the Damage – Make a detailed list of all damaged items and take clear photographs or videos of the damage.
  4. Start the Cleanup – Begin the cleanup process, but remember: do not dispose of any damaged property before consulting with your adjuster. Retain all damaged items for inspection.
  5. Stay in Touch – Keep communication open with your adjuster and agent throughout the process.
What to Do in the Event of a Property Claim
  1. Document the Damage – Take comprehensive photos of all affected areas and items.
  2. Make Temporary Repairs – If necessary, complete temporary repairs to prevent further damage.
  3. Save Receipts – Keep receipts for any materials or services used for temporary repairs, as they may be reimbursed as part of your claim.
  4. Report the Damage – Contact your agent and/or insurance provider to report the damages.
  5. File a Police Report (if applicable) – For incidents involving theft, vandalism, or accidents, contact local authorities and file a police report.

If you need assistance, please don't hesitate to contact your agent directly